Driving Revenue | Building Culture | Inspiring Success
Driving Revenue | Building Culture | Inspiring Success
🏀 Beyond the Bracket: A Final Four Guide to Real San Antonio
📍 Ready to skip the crowds and explore the real San Antonio?
The River Walk is great—but there’s so much more just beyond downtown. From hidden taco joints to backyard BBQ, rodeos to rooftop views, these local picks are all you need to make your Final Four weekend feel like a real SA experience.
When Clients Become Collaborators (and Friends)
One of the most rewarding parts of small business consulting? Watching incredible business owners connect, collaborate, and create even more magic together. From sharing services to becoming real-life friends, these partnerships are the highlight of my work—and sometimes, the start of something even bigger.
Your Frontline Team = Your Biggest Revenue Driver
If you’ve worked hard to get customers through the door, don’t let the experience fall flat once they arrive. This post dives into why your frontline team—whether they’re answering phones, greeting guests, or providing services—is your most powerful revenue driver. True hospitality isn’t just for hotels. It’s for anyone with customers. Learn how connection (not just transaction) builds loyalty, boosts referrals, and sets your business apart. Ready to train your team to create meaningful customer experiences? Let’s talk.
Dynamic Pricing Isn’t Just for Hotels—Your Business Can Benefit Too
Dynamic pricing isn’t just for hotels—it works for any business! From hairstylists to event vendors, learn how adjusting prices based on demand can maximize revenue and keep customers happy.
The Power of Networking: More Than Just Business
Discover the power of networking beyond just business. Learn how making connections can support both your professional growth and personal life, with real examples of how networking has made a difference.
Designing the Perfect Personalized Workspace: What Works for Me (and Might Work for You!)
Your workspace should support your workflow, not work against it. Whether you're setting up a dedicated office or optimizing a small space, having the right tools, organization, and design makes all the difference. Here’s how I designed my ideal workspace—and how you can create yours. Fender & Ronix, my office buddies also enjoy it!
The Gift of Feedback: A Guide to Giving and Receiving It Well
Feedback is essential for personal and professional growth. Discover why it’s a gift, how to handle it well, and why both giving and receiving feedback can be transformative.
Getting to the "Why": Solving Problems at Their Core
Discover how asking "Why?" ( A LOT!) can transform your approach to solving problems and uncover the real solutions your business needs. Dive into strategies to prevent recurring issues and create a culture of continuous improvement.
Revenue Management Made Simple: Strategies You Can Implement Today
Discover practical, easy-to-implement revenue management strategies designed for small business success. Learn how to forecast demand, apply smart discounting, understand your competition, and highlight what makes your business unique.
Why I Wrote a Children’s Book About the St. Anthony Hotel
Discover the inspiration behind The Magical History Adventures of the St. Anthony Hotel, a captivating children’s book designed to connect young guests to over 115 years of history, charm, and magic. Learn how this imaginative story creates an interactive scavenger hunt through the hotel and San Antonio’s iconic landmarks, fostering unforgettable memories for families. By blending adventure, education, and emotional connection, the book turns every stay into an experience kids and parents will cherish for years to come.
Communicating Expectations to Build a Thriving Culture
Building a thriving team culture starts with clearly defined expectations that inspire and align leadership and team members. In this post, we explore actionable steps to craft and communicate core values, set behavioral standards, and foster collaboration. By aligning culture and leadership expectations, you’ll create a supportive environment that drives trust, engagement, and exceptional results. Ready to shape your team’s culture? Dive in to learn more!
Fun and Connection: The Secret Ingredients for Workplace Success
Discover how fun and emotional connections at work can transform your business. This post explores the power of creating a workplace culture that prioritizes joy, trust, and engagement. Learn practical, low-cost ways to make work fun, build emotional bank accounts, and foster loyalty among employees and customers alike. Turn your workplace into a space where people thrive—and watch your success grow!
Time Management Tip: Protect Your Focus
There are 1,440 minutes in your day. Each one is a precious, non-renewable resource. How you spend them determines your progress, your impact, and ultimately your success. So, why let others dictate your time?
Building a Culture of Trust: The Key to Innovation and Risk-Taking
Discover actionable strategies to foster trust within your team and unlock their full potential. This post explores how authenticity, empowerment, and embracing mistakes can create a culture where innovation thrives and team members feel valued and secure.
Wrapping Up the Year with Data: A Powerful Way to Highlight Successes
Reflecting on the past year can be a powerful tool for growth and planning. This post explores how to use data to tell your story, celebrate successes, and set the stage for a successful year ahead. Learn practical tips to organize your numbers, visualize your achievements, and create a compelling narrative for personal or professional reflection.
Take the Stress Out of Irregular Income with This Budget Planner
Discover how to take the stress out of managing irregular income with this easy-to-use budget planning tool. Perfect for freelancers, commission-based workers, or anyone with unpredictable earnings, or even those with a regular income, this spreadsheet helps you track your expenses, plan for savings, and achieve financial peace of mind. With beginner-friendly tips and customizable options, it’s the ultimate resource for staying organized and confident about your money.
Cultivate Workplace Culture That Outshines Salary
Discover why workplace culture is the key to long-term success. In this post, we explore five actionable strategies to cultivate a thriving environment that fosters growth, collaboration, and well-being. Learn how open communication, meaningful recognition, teamwork, and opportunities for personal development can outshine salary as the cornerstone of employee satisfaction and productivity. Perfect for business leaders ready to invest in a culture that drives engagement and results!
Why Service Culture Is the Best Revenue Strategy You’re Not Using
Discover why service culture is the ultimate revenue strategy for any industry. Learn how genuine connections between employees and customers drive loyalty, repeat business, and long-term growth. This blog explores the ripple effect of empowered teams and exceptional service, offering insights into why investing in a strong service culture is a game-changer for your organization.